Privacy

If you add your email to the campaign list, here's exactly what happens:

• What we collect: your email address, and an optional first name if you give one.
• Why: to send you occasional updates about the Fix The District campaign — progress, how to help, and key moments like petition or press pushes. That's the only thing we use it for.
• Lawful basis: your consent. We only add you when you tick the consent box yourself. We never pre-tick it and never add people who haven't asked.
• Where it's stored: with Resend, the email provider that sends the updates. We do not store your email in any other database.
• Unsubscribe: every email has a one-click unsubscribe link. Use it any time and you're removed immediately.
• We never sell, rent, or share the list with anyone, or use it for anything other than this campaign.

The Morning digest is a separate sign-up from the campaign mailing list. If you sign up for it, here's exactly what happens:

• What we collect: your email address, and an optional first name if you give one.
• Why: to send you the daily Morning digest — TfL's status, planned closures, yesterday's reports and the London weather for the Wimbledon branch. That's the only thing we use it for.
• Lawful basis: your consent. We only sign you up when you tick the consent box yourself.
• Where it's stored: with Resend, the email provider that sends the digest. We do not store your email in any other database.
• Separate from the campaign list: signing up for the digest does not add you to campaign updates, and signing up for campaign updates does not add you to the digest.
• Unsubscribe: the link in every digest can stop just the digest, immediately. The unsubscribe link in campaign emails stops all Fix The District emails, the digest included.

When you report a delay, we store what you submit — date, time, station, direction, type of issue, estimated delay, and your description — together with the live TfL status at that moment. Reports are held in our database, hosted by Supabase.

Your name only appears on a report if you choose to add it; by doing so you agree to it being shown publicly on this site. Leave it blank and the report shows as “Anonymous”. We use this data solely to build evidence for improving the District line, and all of it may be included in reports shared with your local MP, TfL, and the Department for Transport. We do not share it with third parties for any other purpose.

We keep reports for as long as the campaign is active, because the evidence value builds up over time. Ask us any time to remove yours — see below.

If you use “Suggest an improvement” or “Get in touch”, or email us directly, your message — and any name or reply-to email you include — is delivered to the campaign team by email (via Resend) and as a private notification in our team's Telegram. We use it only to read and reply, and keep it no longer than we need to for that.

If you give money to the campaign (see how to chip in), here's what happens:

• What we keep: your name, the amount, the date, and whether you're happy to be named as a supporter.
• Why: so that our money in and money out adds up, and so we can thank you.
• Lawful basis: our legitimate interest in keeping accurate accounts of the money we receive.
• Where it's stored: in the organisers' own records. The public list of money in and money out shows amounts, and your name only if you've told us we can use it. You can change your mind at any time.
• Paying through Monzo or Revolut: whichever you use handles the payment, under its own privacy notice (Monzo, Revolut).

To unsubscribe from emails, use the link in any campaign email. To have a report removed, or to ask what we hold about you, email privacy@fixthedistrict.org and we'll sort it.

Last updated: September 2026.